Description

Department:

38756 Wake Forest Baptist Medical Center - Ophthalmology

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Varies

EDUCATION/EXPERIENCE:

High school diploma or GED equivalent. Three years office or clerical experience or equivalent experience.

ESSENTIAL FUNCTIONS:

1. Schedules and coordinates surgical cases with corresponding ancillary tests and arrangements by recognizing the differences between various types of procedures and differences between patients' needs within the same procedure.

2. Recommends surgery times and dates to physicians to assure that adequate space and time is allowed for completion of the surgery based on knowledge of the procedure. Maintains a thorough understanding of the logistical requirements of each procedure and the individual needs of each physician.

3. Assures that the scheduling of each surgical case is conducted and scheduled properly in the appropriate area based on knowledge of the facilities available in each room and within the guidelines set up by each area and within their established timeframe.

4. Prepares necessary patient reports for physicians and the department as a whole based on knowledge of the procedures performed.

5. Maintains knowledge of all necessary computer programs used in the scheduling process that may include Cycare, Clinipac, McCormick-Dodge OR Scheduler, etc.

6. Reviews future schedules based on physicians' schedules to best utilize the available operating rooms; makes recommendations to surgeons based on this information.

7. Processes and reviews incoming and outgoing surgery-related documents and forms.

8. Provides guidance to patient regarding logistics of the surgery; assists patient with submission of insurance and preliminary financial arrangements and pre-certifies surgeries with appropriate insurance companies; makes necessary arrangements with patient for accommodations. Acts as a resource regarding all logistical aspects of the surgical process.

9. Performs other duties incidental to the work described herein.

SKILLS/QUALIFICATIONS:

Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness Ability to establish and maintain effective working relationships with patients, families, staff, and departments Strong organizational ability Strong oral and written communication skills

WORK ENVIRONMENT:

Clean, well-lit and comfortable office setting Moderate noise environment Subject to pressures or deadlines

Pay Range
$21.45 - $32.20

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Under general supervision, exercises independent judgment in the coordination of surgery scheduling and determination of ancillary procedures. Responsible for providing all necessary information and guidance regarding the surgery to the patient. May produce reports that compile various surgery statistics for departmental use